Accessibility Statement

Everyone should have equal access to our websites. We adhere to the Web Content Accessibility Guidelines (WCAG) to make our content as accessible as possible for all users

Our Goals

  • Meet at least AA standards and strive for AAA standards in WCAG 2.0
  • Meet additional requirements of WCAG 2.1 for websites used by our public sector clients (municipalities, etc.)
  • Maintain and continuously improve an accessible website
  • Communicate clearly and understandably

The accessibility principles we follow

  • Information and user interfaces should be perceivable by all users
  • Users should be able to navigate the website and operate the interface
  • The website should be readable and comprehensible, providing a predictable user experience.
  • The content should be compatible with current and future assistive technologies.

How we work

  • Universal design is an essential aspect of the continuous management and enhancement of the website
  • We maintain a continuous focus on addressing WCAG issues
  • We review all feedback that could help make the website more accessible

Inquiries

If you have general questions about the universal design of Health Book’s booking and form solutions, please email us at: kundesenter@helseboka.no

We are a subcontractor to public authorities

We are a subcontractor to public authorities, such as Norwegian municipalities. If you have accessed our websites through your municipality or from a healthcare provider in your municipality, specialist healthcare services, or other public entities, the public authority is responsible for universal design.

We confirm that the websites we provide to our public clients comply with universal design requirements.

If you have questions regarding the universal design of appointment scheduling and booking websites provided by your municipality or another public entity, please contact the issuing authority directly.