Everyone should have equal opportunities to use our websites.
We follow the Web Content Accessibility Guidelines (WCAG) to make our content as accessible as possible to all users.
Our goals
- Meet at least the AA requirements and aim for the AAA requirements in WCAG 2.0
- Meet the additional WCAG 2.1 requirements for websites used by our public-sector customers, such as municipalities
- Maintain and improve an accessible website
- Communicate clearly and understandably
The accessibility principles we follow
- Information and user interfaces must be perceivable by all users.
- Users must be able to navigate the website and operate the interface.
- The website must be readable and understandable, with a predictable user experience.
- Content must be compatible with current and future assistive technologies.
How we work
- Accessibility is part of the website’s day-to-day maintenance and ongoing development.
- We continually work to resolve WCAG issues.
- We review all feedback that could help make the website more accessible.
Contact
If you have general questions about the accessibility of Helseboka’s booking and form services, email us at: kundesenter@helseboka.no
We supply services to public bodies
We supply services to public bodies, including Norwegian municipalities. If you access our websites through your municipality, a municipal healthcare professional, specialist healthcare services or another public body, that public body is responsible for accessibility.
We confirm that the websites we provide to our public-sector customers comply with accessibility requirements.
If you have questions about the accessibility of appointment-booking websites provided through your municipality or another public body, please contact the organisation that sent you the invitation.