Helseboka
For individuals

How to change your payment card

Follow the steps below in Helseboka.

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If your card cannot be charged, or you want to use a different card, you can delete the old one and add a new one.

Delete the old card

  1. Log in with BankID at app.helseboka.no.
  2. Go to Settings → Subscriptions and purchases.
  3. Click the three dots in the top-right corner and select Payment method.
  4. Find the card you want to remove. Click the three dots to the right of the card and select Delete.
Payment method menu with Delete highlighted
Example from the payment menu: select “Delete”.

Add a new card

  1. Stay in the same menu: Settings → Subscriptions and purchases → Payment method.
  2. Click the plus button in the bottom-right corner.
  3. Enter the new payment card details and click Save.

Your new card is now ready to use. Do not send card numbers, security codes or BankID details by email.

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